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After an accident or minor fender bender, it’s normal to have questions about the auto body repair process. At Comfort Auto & Body Repair, we believe informed drivers make more confident decisions. Below are answers to some of the most common auto body repair FAQs we hear from customers throughout Portland and surrounding communities.

Do I have to use the body shop my insurance company recommends?

No. Oregon law allows you to choose the auto body repair shop you trust. While insurance companies may suggest preferred shops, the final decision is always yours. Choosing a local, reputable shop like Comfort Auto & Body Repair ensures quality repairs and personalized service.

How long will auto body repairs take?

Repair timelines depend on the extent of the damage, parts availability, and insurance approval. Minor repairs like dents or scratches may take a day or two, while more extensive collision or frame repairs can take longer. Our team will provide a clear timeline and keep you updated throughout the process.

Can small dents and scratches really be fixed?

Yes. Many minor dents and scratches can be repaired using paintless dent repair or targeted paint correction techniques. These methods help restore your vehicle’s appearance without extensive bodywork, saving time and reducing costs when possible.

Will the paint match my vehicle if only a portion was damaged?

Absolutely. We use advanced color-matching technology and professional auto paint systems to ensure your vehicle’s new paint blends seamlessly with the original finish. The goal is a repair that looks factory-fresh.

What if there’s hidden damage?

Hidden damage is common after collisions, even minor ones. During repairs, we thoroughly inspect your vehicle for structural, mechanical, or safety-related issues that may not be immediately visible. If additional repairs are needed, we’ll explain everything clearly and work with your insurance company as required.

Is it safe to drive my car after an accident?

Not always. Damage to the frame, suspension, or other systems can compromise your vehicle’s performance and safety. If your car has been in an accident, it’s best to have it inspected by a professional auto body repair shop before continuing to drive.

Where can I get quality collision repair services in Portland?

At Comfort Auto & Body Repair, we’ve helped Portland drivers get back on the road for more than 20 years. If you have questions about collision repair, or need a free estimate for the cost of auto body repair in Portland, call 503-610-2167.  Our nearby collision shop is staffed by local, friendly, ASE certified technicians who are always happy to help.